Refund Policy at EvenFieldLane
Effective Date: January 1, 2023
Thank you for shopping at EvenFieldLane. If you are not entirely satisfied with your purchase, we're here to help. Our refund policy outlines the procedures and conditions under which a refund may be requested, and how it will be processed.
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back without contacting us first at evenfieldlane.xyz or +31 20 624 5825.
Refund Conditions
Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To qualify for a refund, the following conditions must be met:
- The item must be in its original unused condition.
- The item must be returned to Pizzetta Place, Amsterdam, 1017 XD, Netherlands.
- Refunds are only made to the original payment method used during purchase.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection